Terms & Conditions

Welcome to Officeflux.com, owned and operated by Neom Technologies Computers & Requisites Trading L.L.C. By using this website ("Site"), you agree to abide by these Terms of Use and the Officeflux.com Privacy Policy. Neom Technologies Computers & Requisites Trading L.L.C here in reffered to as Officeflux.com reserves the right to update these terms at any time, effective immediately upon posting. Please check this page periodically for updates. Violation of these terms may result in termination of your access and legal action.

Acceptance of Terms:

By visiting or using Officeflux, you recognize that you have read, comprehended, and consent to these Terms. You also must be at least 18 years of age or have parental consent to use our services and website.

Modifications to Terms:

Officeflux has the right to modify these Terms at any time. These changes will be posted on this page with a new effective date. Your ongoing use of the website following any changes signifies your acceptance of those changes.

Privacy Policy:

We value your privacy. Our Privacy Policy explains how we collect, use, and protect information about you. By using Officeflux, you agree to have your information collected and used as set forth in our Privacy Policy. Click here to review our Privacy Policy.

User Accounts:

You may be requested to register to acess some of the features of Officeflux. The user is responsible for keeping their account information confidential and for all activity occurring under their account. The user agrees to inform us right away of any unauthorized usage of their account.

Third-Party Data Sharing

We may disclose your personal information to reliable third-party service providers to enable our services to function, for example, payment processing, order fulfillment, and shipment. These third parties are compelled to maintain confidentiality of your information and are expressly prohibited from using it for other purposes. We do not rent or sell your personal information to unauthorized third parties.

Order Placement and Acceptance

All orders placed by you on our website, through WhatsApp, or by phone on our sales line at +97155889899 are subject to our acceptance. After an order is placed, you will receive an order confirmation email. The acceptance of your order is confirmed at the shipping of the goods.

Pricing and Availability

Prices of products are indicated on Officeflux and are subject to alteration without prior notice. We make every effort to describe products and prices accurately; however, errors do occur. If there is a pricing error, we will contact you, giving you the option to either proceed with your order at the correct price or cancel it.

Promotional offers and prices are subject to change without notice. Officeflux has the right to cancel an order and will not honor promotional offers after the promotional period.

Product Details and Image Accuracy

Though we put great effort into ensuring the precision of product images and descriptions, discrepancies in appearance might occur based on differences in screen resolutions or manufacturer-implemented modifications. Officeflux cannot be held accountable for slight inaccuracies that could be present between product images and the product itself. Also, manufacturers could modify product specifications, which would affect the information being given in turn.

Copyright and Intellectual Property

All material posted on Officeflux website and other digital platforms, such as text, graphics, logos, and images, is the exclusive property of Officeflux and is protected by copyright laws and other intellectual property rights. It is illegal to copy, reproduce, distribute, or display any material from our website without our prior written consent. Unauthorized use of our material will be punished under law.

Delivery and Export Limitations

All items will only be shipped within the United Arab Emirates (UAE). Officeflux is not liable for any eventual export of products purchased, particularly to nations under sanctions from the Office of Foreign Assets Control (OFAC) or any other restricted territory.

Payment Methods

Various secure payment methods are available to us, including credit/debit cards, cash in our office, and cheques (current date only). We are unable to accept cash on delivery or credit terms. Click here to review our Payment Policy.

Shipping and Delivery

The shipping time and cost are indicated during the checkout. Although we do our best to deliver within the indicated delivery times, we cannot guarantee. Two to four business days are our standard delivery for in-stock products. We also have express delivery subject to certain conditions. Click here to review our Shipping and Delivery Policy.

Returns & Refund Policy

At OfficeFlux, we aim to deliver an effortless shopping experience with our easy Returns and Refund Policy. Customers can return products in their original, unopened condition within two (2) business days for a full refund, but a 15% restocking fee will be charged for change-of-mind returns. Damaged goods must be reported upon delivery, and those with manufacturing defects must be taken up directly with the manufacturer.

Approvals of refunds will be done within a maximum of 7 business days, with ultimate processing dependent on bank timetables. For additional details, Click here to access our Returns & Refunds policy.

Limitation of Liability

To the maximum extent allowed by law, Officeflux does not make any warranties of any nature, either express or implied, concerning the website and services. We shall not be held liable for any indirect, incidental, or consequential damages resulting from your use of the website or products purchased.

Indemnification

You shall indemnify, defend, and hold harmless Officeflux, and its affiliates and their respective officers, directors, employees, and agents from any claim, loss, liability, damages, cost, or expense arising out of your use of the website or your violation of these Terms.

Force Majeure

Officeflux will not be liable for any delay or failure in performance resulting from circumstances beyond our reasonable control, including natural disasters, strikes, or governmental action.

For any queries regarding these terms, please contact our customer support:

• Email: support@officeflux
• Call center:+971558898999
• Business Timings: Monday – Friday | 9 AM – 6 PM