Jabra Engage 50 II UC Mono USB-C Headset

In stock
SKU
5093-299-2259
Jabra
Quick Overview
AED 1,158

abra Engage 50 II UC Mono

 

USB-C Headset

 

The Jabra Engage 50 II UC Mono is a cutting-edge professional headset designed for superior call clarity and user comfort. Equipped with a 3-microphone system, it ensures exceptional noise cancellation, making it perfect for busy work environments. The headset features an on-ear design with high-quality materials like leatherette and silicon rubber, providing all-day comfort. It includes a SmartRinger with motion detection, real-time guidance through the Engage+ app, and intuitive inline call controls. The Engage 50 II UC Mono is compatible with various UC platforms, including Cisco, Zoom, and Google Meet, ensuring seamless connectivity and productivity. With a durable build, LED busylight, and a three-year warranty, it is an ideal choice for professionals seeking reliability and top-notch audio performance.

 

REAL-TIME CALL INSIGHTS


With Engage 50 II, calls become more effective, and customer call experience is instantly enhanced, thanks to innovative Engage+ software that provides valuable real-time insights, and on-screen guidance.1 This is a contact center headset that’s got your back.


WORLD-CLASS MICROPHONES


Engage 50 II features 3 high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation, enabling speech-to-text functions to give spot-on call transcriptions. Make every interaction a mic-drop moment.


LIGHTWEIGHT AND COMFORTABLE


Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 50 II stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer. This is how you engineer comfort.


TOUGH AND FLEXIBLE


We’ve stress tested everything from boom arm rotation to impact resistance, making Engage 50 II one tough contact center headset - ready to face anything a day in a contact center can throw at it, and built to last. And we’re so sure of it, that each headset comes with a 3-year warranty. Innovative, and built to last.


IMPRESSIVE SOUND QUALITY


Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there’s a lot of background noise to contend with. Focus on what matters, and block out the rest.


BUILT-IN HEARING PROTECTION


With the Engage 50 II’s built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents. And happy agents give great customer service.


CUTTING-EDGE VOICE TECHNOLOGY


With our innovative signal processing algorithm, BalancedVoice™, dynamic range compression is used to bring out the soft parts of your customer’s voice, while reducing the loud parts. This brings better balance to every conversation, helping prevent call fatigue and improve productivity. Increased call efficiency, and perfect feedback scores (well, we can dream).


SMARTRINGER


With the adjustable, audible ringer on the Engage 50 II, you’ll always hear when you have a call coming in, even when you’re not wearing the headset. Perfect for trips to the kitchen on a work from home day. Total flexibility, and enhanced efficiency. Never stress about missing a call again.


WORKS WITH EVERYTHING


With the Engage 50 II, it’s easier to connect with your customers,as the headset is fully compatible with all leading contact centerand Unified Communications (UC) platforms. There’s even integrated call control for Amazon Connect, Genesys Cloud CX,and NICE CXone2, and it’s certified for Google Meet and Zoom,making for seamless customer interactions across the board. Playing well with others always pays off.


BUILT-IN BUSYLIGHT


Avoid costly and annoying interruptions, with the built-in busylighton the Engage 50 II, which shows anyone around when it’s nota great time to chat, and allows you to stay focused on yourcustomer. Set clear boundaries, without saying a word.

 

SPECIFICATIONS:

CategoryDetails
Box ContentsHeadset, carry pouch, warranty and warning leaflet
Packaging Dimensions185mm x 249mm x 50mm (7.28in x 9.8in x 1.97in)
Main Unit Dimensions - Stereo167mm x 54mm x 167mm (6.57in x 2.13in x 6.57in)
Main Unit Dimensions - Mono167mm x 54mm x 160mm (6.6in x 2.13in x 6.3in)
Materials UsedLeatherette, PC & PC/ABS plastic, PP, silicon rubber, stainless steel, TPE
Headset Weight - Stereo65g (2.3oz)
Headset Weight - Mono45g (1.6oz)
Weight with Link - Stereo152g (5.4oz)
Weight with Link - Mono132g (4.7oz)
USB Cable Length (SKU Dependent)1.2m, 1.6m, 2.4m (3.94ft, 5.2ft, 7.8ft)
Warranty3 years
LED Features and FunctionsBusylight, incoming call, Microsoft Teams notifications (SKU dependent)
Certifications and ComplianceCisco, Unify, Microsoft Teams (variant dependent), Zoom, Google Meet, Amazon Chime, Works With Chromebook**
AudioSpeaker size: 20mm, max input power: 30 mW, bandwidth (music mode): 50Hz - 20000Hz, bandwidth (speak mode): 100Hz - 14000Hz, codecs supported: SBC
Microphone Type3 x MEMS
Microphone Sensitivity-26dBFS/Pa
Microphone Bandwidth100Hz - 14000Hz
User Hearing ProtectionJabra SafeTone™ 2.0, PeakStop 105, EU Noise at Work, G616, OSHA
Software & AppsCompatible with Engage+, Jabra Direct, Jabra Xpress (Jabra Direct: Windows, Mac; Jabra Xpress: Windows only)
Fit & ComfortOn-ear headband
ConnectivityUSB-C
On-Head DetectionYes
Extended InfoOperating temperature: -10°C to 55°C (14°F to 131°F), storage temperature: -5°C to 55°C (23°F to 131°F)
Control UnitSmartRinger: Yes, call controls: Yes, LED behavior: Busylight, incoming/active call, mute/hold call, Microsoft Teams notifications (SKU dependent), programmable (via SDK)
Main Unit Weight68g (2.4oz)
Materials UsedSilicon rubber, TPU, PC & PC/ABS plastic, TPE, PP
More Information
SKU5093-299-2259
BrandsJabra
ColorBlack
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