Delivery & Installation Policy
Seamless Delivery & Installation
At Officeflux, we aim to make your delivery and installation process smooth and hassle-free. Please read the terms below to ensure a seamless experience.
Standard Delivery
- • For in-stock items, delivery will be completed within 2-4 business days.
- • If a product is out of stock, our team will notify you prior to processing the order. You may choose to cancel or wait for the next shipment.
Express Delivery
- • Available only for in-stock products.
- • Applicable within Dubai, Sharjah, and Abu Dhabi.
- • Orders before 12:00 PM qualify for 24-hour delivery; after 12:00 PM, delivery within 48 hours.
- • Same-day delivery possible for select products—please call our sales office for availability.
- Express Delivery Charges:
- • Dubai & Sharjah: AED 299
- • Abu Dhabi: AED 499
- Exclusions: Safes or heavy shipments >100 kg are not eligible.
Delivery Charges
- • Orders below AED 1,000: AED 79 delivery fee.
- • Orders above AED 1,000: Free delivery.
- • Safes category: AED 199 delivery fee applies; free delivery not available.
Delivery Access & Customer Responsibilities
- • Ensure delivery crew can access your site, including service lifts if required.
- • Arrange gate pass access if needed.
- • Communicate any timing restrictions or building rules to avoid delays.
- • Missed delivery due to lack of information will incur a second attempt fee of AED 199.
Technical Support & Installation
- • Installation fees vary based on the product.
- • Additional training or technical setup is available through our team.
- • Technical team visit fees:
- Dubai & Northern Emirates: AED 349
- Abu Dhabi & Al Ain: AED 599
- • Check installer availability before placing your order to avoid delays.
- • Provide accurate installation details (e.g., concrete walls, false ceilings, WiFi/network availability) to prevent re-visit charges.
Officeflux.com complies with UAE legislation and will not deliver or provide services to countries sanctioned by the Office of Foreign Assets Control (OFAC).
Need Assistance?
Reach out to our customer support team:
- Email: support@officeflux.com
- Call Center: +971558898999
- Business Hours: Monday – Saturday | 9AM – 6PM
Ready for Hassle-Free Delivery?
Contact Officeflux for any delivery or installation support today.
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